As our company is headquartered in Tampa, Florida, we are now under a hurricane watch from Hurricane Ian. Important items to note:

  • Our data center is located in Santa Clara, CA, and our equipment is in no danger from this storm
  • Though we have staff located in several areas of the US, a concentrated number of our staff are based in the Tampa Bay area. With that, please keep in mind the following:
    • Our support team availability may be limited Wednesday and Thursday when the storm is expected to affect this area. Continued lessened team coverage may occur depending on how the immediate area is affected (storm surge, power outage, etc.)
    • Our billing offices will be officially closed Wednesday and Thursday, however, team members will be checking in on questions/requests as they are able. If you have an emergent billing need, please submit a ticket to billing@ or leave a voicemail and a member of our team will get back to you as soon as time permits.

If you have any questions or concerns, please do not hesitate to reach out and our team will get back to you as soon as possible. We appreciate your patience during this time.