This planned update has been completed.
ORIGINAL POST:
There is a planned update to the Control Panel. During this time there may be a short period during which the control panel and the management of associated services are unavailable. The downtime is expected to be no more than 1 hour.
If you have any questions, please do not hesitate to reach out.
UPDATE
Microsoft has reported that all issues have been resolved.
ORIGINAL POST
Microsoft Office 365 is currently experiencing some widespread issues on their Exchange Email platform. As of this time some users are reporting that the email service is entirely inaccessible and in the case where a user is still able to login, messages cannot be sent or received. In addition, administrators are unable to access the Exchange Administration console in the Microsoft 365 Admin Center.
Additional services that have Exchange dependencies, such as Microsoft Teams are similarly impacted.
Microsoft has acknowledged the issue, and has identified the root cause, but has no ETA for an expected resolution. We will update this post when more information is available.
These issues are solely on the Microsoft systems, at this time we will be happy to record and report any issues you might be experiencing.
UPDATE (5:30 pm EST/2:30 pm PST):
Microsoft has has confirmed that a recent update to network infrastructure resulted in impact to Microsoft 365 services. Most recent update indicates that all services with the exception of Admin Center are “healthy” or “recovering”. Continue to monitor https://status.office.com/ for added updates.
ORIGINAL POST:
As posted by Microsoft, there is currently a widespread outage that may prevent users from connecting to many Microsoft Services.
These issues are solely on Microsoft systems. For more details, please go to https://status.office.com/. We will update Network News as more information becomes available.
UPDATE:
ORIGINAL POST:
We are currently encountering some difficulty with federated authentication to Microsoft 365 through the hosted services platform. We are working on the issue and we will provide updates as more information becomes available.
An update to our hosted email SPF mail records will be made at 12 pm EST (9 am PST) on Wednesday, September 23rd for general maintenance/removal of outdated information. There are no anticipated effects on outbound email and no DNS changes will be required.
If you have any questions about this update, please contact the support team.
Global Relay has published the following notification for an upcoming scheduled maintenance notification for Global Relay Archive 9:
DETAILS:
Date/Time: Friday, September 11, 2020, starting at 8 pm ET (12 am UTC September 12) and lasting approximately two hours.
Release Type: Patch
Description: A backend upgrade to support Global Relay Archive 9 services.
Customer Impact: During this maintenance period, users will be unable to log in to Global Relay Archive 9. Upon completion of this maintenance, users will be able to log in again.
QUESTIONS:
If you have any questions regarding this notification, contact Global Relay Support at 866-484-6630 or support@globalrelay.net
UPDATE: CRM connectivity issues have been resolved. If you are experiencing issues, please reach out to our support team
ORIGINAL POST: There is currently an issue with connectivity to CRM 2011 due to browser updates that require a higher level of connection security. The necessary updates to the CRM servers are being made now and we expect connectivity to be fully restored once the updates are complete.
If you are experiencing issues logging in, you can use Firefox on Windows or Mac systems and temporarily permitting the use of TLS 1.0 & 1.1.
If you have any questions, please do not hesitate to reach out to our support team.
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