COMPLETED: Phone System Updates – Wednesday, 7/8/20, 4:00 pm EST (1:00 pm PST)
UPDATE: All phone system updates are completed. ORIGINAL POST: Our phone systems will be undergoing a planned update on Wednesday, July 8, at 4:00 pm EST (1:00 pm PST). No down time is expected, however, [...]
Microsoft End-of-Support Notification: Android 4.4/Teams – Saturday, 8/1/20
Microsoft has published the following notification for their planned end of support for Teams on Android 4.4: Microsoft will be retiring the Teams support on Android 4.4. It is recommended that users upgrade to newer [...]
Global Relay Scheduled Maintenance Notification – Friday, 7/03/20, 8 pm EST (5 pm PST)
Global Relay has published the following notification for an upcoming scheduled maintenance notification for Global Relay Archive 9: DETAILS: Date/Time: Friday, July 3, 2020, starting at 8 pm ET (12 am UTC July 4) and [...]
Global Relay Hot Fix Notification – Friday, 6/19/20, 8 pm EST (5 pm PST)
Global Relay has published the following notification for an upcoming hot fix release for Global Relay Archive 9: DETAILS: Date/Time: Friday, June 19, 2020, starting at 8 pm EST and lasting approximately 2 hours. Release [...]
RESOLVED: Reflexion Service Delays – Tuesday, 5/19/20, UPDATED 6:45 EDT (3:45 PDT)
UPDATE: The Reflexion spam filtering issue has been addressed and delays should no longer be occurring for any users. All deferred emails in our queues have been successfully relayed to Reflexion's services. ORIGINAL POST: [...]
RESOLVED – Outlook Client Authentication Prompts
UPDATE: The security patch update for Exchange 2010 has been completed. Exchange 2013 is still underway. There should be no more repeated authentication prompts from Outlook clients and there is no expectation that the issue [...]
COMPLETED: Critical Security Patch [Hosted Exchange 2010 & 2013] — Saturday, 5/16/20 10:00 am EST (7:00 am PST)
A critical security vulnerability has been identified in Microsoft's Hosted Exchange that requires an immediate patch for both the Hosted Exchange 2010 and Hosted Exchange 2013 systems. This patch will begin implementation on Saturday, 5/16/20, [...]
RESOLVED – CRM 2016 Certificate Warning – Thursday, 5/14/20, 11:30 am EST (8:30 am PST)
Users of 2016 CRM may receive a certificate error when trying to access the CRM Platform. Users can still access the system if they receive this warning by simply choosing to continue. All records indicate [...]
RESOLVED – O365 Credential Prompts – Friday, 5/8/20, 12:30 pm EST (9:30 am PST)
Users of Office 365, hosted by Microsoft, may receive repeated credential prompts within the Outlook client. Per Microsoft, users that have access to other protocols such as Outlook on the web or mobile devices can [...]
RESOLVED – O365 Teams Connectivity – Tuesday, 5/5/20, 4 pm EST (1 pm PST)
Users of Microsoft Teams, hosted by Office 365, are reporting widespread connectivity issues. As of this time, communications are not halted entirely, however significant delays may be experienced and status messages may not display properly. [...]
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