RESOLVED – Outbound Mail Delays

October 11th, 2019|

All delays have been resolved 11 am EST/8 am PST: Due to an unusually heavy volume of mail we are seeing some delays in transmission of emails to recipients hosted on the Yahoo networks. Any [...]

Weather Watch: Hurricane Dorian

August 30th, 2019|

While Hurricane Dorian does not currently pose a direct impact threat to our headquarters in Tampa, Florida, depending upon storm path, potential power outages could affect phone support and callback time early next week. This [...]

RESOLVED – Reflexion Service Delays

July 30th, 2019|

As of 6:37 am EST, 7/31/19, Reflexion has removed they delayed outbound warnings for their services. However, inbound is still showing a delay at this time. We are continuing to monitor their system status and [...]

RESOLVED – Partial Mail Queuing Delay

July 22nd, 2019|

There was a short delay in processing some mail this morning due to an unexpectedly high volume of messages being sent to invalid recipients. The issue was immediately diagnosed and resolved by our support and [...]

Outbound AT&T bounces – RESOLVED

June 19th, 2019|

UPDATE 3:15PM EST: AT&T has reported that each of the new outbound IPs has been removed from their block list.  At this time, all email sent from our Hosted Exchange platform to AT&T-hosted recipients should [...]