RESOLVED – Hosted Exchange – Potential Mail Delays
All systems have returned to normal and we are no longer showing excessive load or delay in our spam filter system. ARCHIVED: We are currently seeing heavy network loads in our SpamTitan spam filter [...]
RESOLVED – Outbound Mail Delays
All delays have been resolved 11 am EST/8 am PST: Due to an unusually heavy volume of mail we are seeing some delays in transmission of emails to recipients hosted on the Yahoo networks. Any [...]
Weather Watch: Hurricane Dorian
While Hurricane Dorian does not currently pose a direct impact threat to our headquarters in Tampa, Florida, depending upon storm path, potential power outages could affect phone support and callback time early next week. This [...]
COMPLETED – Outbound Mail Hosts Update – Saturday, 8/31/19, 3 pm EST (12 pm PST)
There will be an update to the outbound mail relay configuration to double the number of outbound hosts on Saturday, August 31, 2019, at 3 pm EST (12 pm PST). There is no expected interruption [...]
COMPLETED – DNS Servers Update – Friday, 8/30/19, 10 pm EST (7 pm PST)
We will be updating the servers that provide the DNS records for all addresses on the msexchangeoutlook.com domain on Friday, August 30, 2019, at 10 pm EST (7 pm PST). This update is being made [...]
COMPLETED – CRM Maintenance – Friday, 8/16/19, 12:00 am EST (9:00 pm PST)
A planned maintenance operation will be taking place on our Dynamics 365 CRM Environment. The planned start of the maintenance is 12:00am EST (9:00 pm PST) on Friday, August 16, 2019. The upgrade is expected [...]
RESOLVED – Reflexion Service Delays
As of 6:37 am EST, 7/31/19, Reflexion has removed they delayed outbound warnings for their services. However, inbound is still showing a delay at this time. We are continuing to monitor their system status and [...]
RESOLVED – Partial Mail Queuing Delay
There was a short delay in processing some mail this morning due to an unexpectedly high volume of messages being sent to invalid recipients. The issue was immediately diagnosed and resolved by our support and [...]
O365 Transition Process now includes Microsoft Cloud Agreement Approval
The automated transition process for O365 customers moving to the 2.0 Platform now includes approval of the required Microsoft Cloud Agreement, eliminating the need for any additional manual steps. The addition of the Microsoft Cloud [...]
Outbound AT&T bounces – RESOLVED
UPDATE 3:15PM EST: AT&T has reported that each of the new outbound IPs has been removed from their block list. At this time, all email sent from our Hosted Exchange platform to AT&T-hosted recipients should [...]
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