Optimum.net Holds

June 3rd, 2019|

Emails to optimum.net ISP customers may result in a hold and/or delay. Currently, Optimum has an identified an IP address within the same range as one of our own addresses (but outside of our system) [...]

O365 Transition Process Update – RESOLVED

May 31st, 2019|

We are updating the process for transitioning existing Office 365 customers to our platform. During this revamp, transitions can be started in the control panel but will be completed via a partially manual process. Please [...]

SpamTitan Cutover Update

May 24th, 2019|

The final phase of the SpamTitan cutover was completed on Tuesday, May 21st. Following a staged transition that took place over several days prior to “warm up” the sending addresses, the outbound mail routing of [...]

Outbound Email Delays and Bouncebacks

May 8th, 2019|

In our effort to move to a more robust, secure and feature-rich spam filtering system, some errors occurred during the transition away from Roaring Penguin today that caused some customers to experience mail delays. These [...]

Autodiscover Prompts in Outlook clients

April 12th, 2019|

We have recently performed an upgrade to our DNS servers. As a result certain users may receive a prompt in Outlook requesting permission to allow a securembox.com website and address to configure server settings. This [...]