COMPLETED: 2.0 Control Panel Update, Sunday, 4/17/22, 9 pm Eastern (6 pm Pacific)
UPDATE: The 2. 0 Control Panel update was completed as planned. ORIGINAL POST: There will be an update to the Hosted Services Control panel at 9 pm Eastern (6 pm Pacific) on Sunday, 4/17/22. [...]
COMPLETED: Systems Hardware Maintenance & Reallocation, Saturday, February 19th, March 12th, and March 19th
UPDATE (3/19/22): The final in our planned maintenance Saturdays is complete. As expected there was no downtime for control panel access or service. If you have any questions, please do not hesitate to reach out [...]
RESOLVED: Intermittent Outage, Saturday, 03/12/22
RESOLVED (2 pm Eastern): Resolution details: At 10:30 am Eastern, during our planned network maintenance, a failed reroute of our IP addresses led to an intermittent outage of all hosted services for a subset of [...]
Completed: Planned 2.0 Control Panel Update, Sunday, 3/6/22, 9:00 pm Eastern (6 pm Pacific)
Update: The 2.0 Control Panel update has been completed as planned. Original Post: There will be an update to the Hosted Services Control panel at 9 pm Eastern (6 pm Pacific) on Sunday, 3/6/22. There [...]
COMPLETED: Planned 2.0 Control Panel Update, Wednesday, 1/26/22, 10:00 pm Eastern (7 pm Pacific)
The 2.0 Control Panel update has been completed as planned. ORIGINAL POST: There will be an update to the Hosted Services Control panel at 10 pm Eastern (7 pm Pacific) on Wednesday, 1/26/22. There may [...]
Systems Notification: SDO Authentication Error, Monday, January 24th, 1:40 pm Eastern (10:40 am Pacific)
During a systems check at our data center, customers may have experienced a brief issue authenticating via SDO. The issue has been determined and resolved immediately upon discovery, but a few customers were still affected [...]
Planned Maintenance: SDO Database Upgrades, Sunday, 01/02/22, 4:00 am Eastern (1:00 am Pacific)
Secret Double Octopus will be performing a planned routine database upgrade on their systems to ensure the service is running as performant as possible. This maintenance is expected to take no longer than one hour, [...]
COMPLETED: SpamTitan Spam Filter Update – Monday, 12/20/21, 2:00 am Eastern (11:00 pm 12/19/21 Pacific)
UPDATE: The planned update has been completed. ORIGINAL POST: There will be an update to the software on the SpamTitan spam filtering systems on Monday, 12/20/21, at 2:00 am Eastern (11:00 pm 12/19/21 Pacific). This [...]
Systems Notification: Control Panel Access Unavailable – Friday, 11/26/21, 2:00 pm Eastern (11:00 am Pacific)
UPDATE: The access to the 2.0 control panel has been restored. Our engineering team will continue to monitor to confirm the situation has been resolved in full. ORIGINAL POST: 2.0 control panel access is currently [...]
COMPLETED: 2.0 Control Panel Update, Wednesday, 11/17/21, 8:00 pm Eastern (5 pm Pacific)
UPDATE: The update was completed as planned. No services were affected. ORIGINAL POST: There will be an update to the Hosted Services Control panel at 8 pm Eastern (5 pm Pacific) on Wednesday, 11/17/21. [...]
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