COMPLETED: 2.0 Control Panel Update, Sunday, 10/17/21, 9:00 pm Eastern (6 pm Pacific)
The update was completed as planned. No services were affected. ORIGINAL POST: There will be an update to the Hosted Services Control panel at 9 pm Eastern (6 pm Pacific) on Sunday, 10/17/21. This update [...]
General Notification: DDoS Attack Bandwidth.com
A major nationwide communications provider (Bandwidth.com) is under a targeted Denial of Service attack that may affect the functionality of our own phone systems. If you have any issues getting through to our team members [...]
COMPLETED: 2.0 Control Panel Planned Update, Sunday, 9/19/21, 9 pm Eastern (6 pm Pacific)
UPDATE: The planned 2.0 Control Panel update has been completed. All is working as expected. The first time you log into the Control Panel you may need to clear your cache or do a hard [...]
Systems Notification: MS365 License Application – Friday, 9/10/21, 4 pm Eastern (1 pm Pacific)
An issue with Microsoft 365 licensing has been discovered that may impede the ability to apply licenses through our Control Panel. Our support team is currently working to resolve this issue with Microsoft. If any [...]
COMPLETED: 2.0 Control Panel Update, Thursday, 8/12/21, 9:00 am Eastern (6 am Pacific)
UPDATE: The Control Panel update was completed at 9:30 am Eastern. Access should be restored in full. In order to experience the most up-to-date control panel, you may need to clear your cache. If you [...]
Systems Notification: New MS365 Account Signup Failure – Thursday, 7/15/21, 11:00 am Eastern (8:00 am Pacific)
UPDATE: The address validation process has been temporarily reversed by Microsoft. We're adjusting our sprint release to accommodate both old and new scenarios. At this time, new MS365 customers should be able to be added [...]
Systems Notification: Degraded Microsoft 365 Service Functionality in Canada, 6/22/21, 1:10 pm Eastern (10:10 am Pacific)
Microsoft is currently reporting degraded service functionality across all Microsoft 365 services in Canada. Impacted scenarios include users being unable to connect to Exchange Online, open documents in SharePoint via Office for the web, or [...]
COMPLETED – Planned Update: 2.0 Platform Maintenance, Sunday, 6/13/21, 11:00 pm Eastern (8:00 pm Pacific)
UPDATE: The planned update was completed at 12:45 am Eastern and the control panel is back up and running. If you have any questions, please reach out to our support team. ORIGINAL POST: Our [...]
COMPLETED: Hosted Exchange Legacy Platform Maintenance, Thursday, 6/10/21, 11:00 pm Eastern (8 pm Pacific)
UPDATE: The scheduled maintenance was completed at 11:27 pm Eastern on 6/10/21. All systems are operating normally, though some users may be required to re-enter their credentials. Simultaneous to this, we have received some reports [...]
COMPLETED – HOT FIX: 2.0 Platform, Tuesday, 6/8/21, 11:45 am Eastern (8:45 am Pacific)
Update: The Hot Fix has been completed. This has resolved browser-specific SDO management issues (you may need to clear your browser cache), however, there are still issues with the external sign-up form. If you need [...]
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