SDO New User/Service Provisioning Delay – Tuesday, 3/13/21, 5:45 pm Eastern (2:45 pm Pacific)
UPDATE: Our team continues to work with the SDO support team on resolving the delay in SDO provisioning. ORIGINAL POST: There is a delay in provisioning via the SDO management console that is preventing functionality [...]
Microsoft 365 Outage – Thursday, 4/01/21, 6 pm Eastern (3 pm Pacific)
Updated 11:26 PM UTC, 4/1/21: Per Microsoft: They have rerouted traffic to their resilient DNS capabilities and are seeing improvement in service availability. They are continuing to see availability improvements, so some customers may begin [...]
COMPLETED Maintenance: Load Balancing Systems Update, Sunday, 3/28/21, 1 pm – 3 pm Eastern (10 am – Noon Pacific)
Update: Systems maintenance was completed as planned. Original Post: This Sunday, 3/28/21, at 1 pm Eastern (10 am Pacific) we will be performing a planned update to our load balancing systems. During the maintenance [...]
Global Relay Scheduled Maintenance Notification – Friday, 3/26/21, 9 pm Eastern (6 pm Pacific)
Global Relay has published the following notification for an upcoming scheduled maintenance for Global Relay Archive 9 services: Date and Time: Friday, March 26, 2021, starting at 9 pm ET (1 am UTC March 27) [...]
Global Relay Scheduled Maintenance Notification – Wednesday, 3/24/21, 8 pm Eastern (5 pm Pacific)
Global Relay has published the following notification for an upcoming scheduled maintenance for Global Relay Archive 9 services: DETAILS: Date/Time: Wednesday, March 24, 2021, starting at 8 pm ET (12 am UTC March 25) and [...]
Microsoft 365 Outage – Monday, 3/15/21, 4 pm Eastern (1 pm Pacific)
FINAL UPDATE: Microsoft has stated that they have completed mitigation for the affected Microsoft 365 services, and can confirm that most of these services have recovered. However, Intune and Microsoft Managed Desktop remain impacted. Microsoft [...]
SYSTEMS NOTIFICATION: MS 365 Service Interruption, Saturday 3/13/21, 9:30 pm Eastern (6:30 pm Pacific)
During our planned datacenter maintenance on Saturday, 3/13/21, at approximately 9:30 pm Eastern (6:30 pm Pacific), a system move created a disruption in the auto license removal reconciliation process that created an interruption in Microsoft [...]
Planned Data Center Maintenance: Friday, 3/12/21, 12 pm Eastern (9 am Pacific) to Sunday, 3/14/21, 10 pm Eastern (7 pm Pacific)
As a part of our ongoing efforts to streamline and optimize our technologies, we will be making some updates to the systems in our data center between Friday, March 12th and Sunday, March 14th. There [...]
SYSTEMS NOTIFICATION: Brief Interruption – Passwordless Authentication, Wednesday, 3/10/21, 1 pm Eastern (10 am Pacific)
A temporary issue that caused a brief interruption to our Secret Double Octopus passwordless authentication system was discovered at 1 pm Eastern today, March 10, 2021. An earlier network update rendered the server inaccessible from [...]
Completed: Secret Double Octopus Infrastructure Update, Tuesday, 3/9/21, 10 pm Eastern (7 pm Pacific)
The planned update has been completed. Original Post: An update to the Secret Double Octopus infrastructure is planned for Tuesday, March 9, 2021, at 10 pm Eastern (7 pm Pacific). The systems being updated [...]
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