COMPLETED: Control Panel Update – Saturday, March 6, 2021 6:00pm Eastern (9:00pm Pacific)
UPDATE: This planned update has been completed. ORIGINAL POST: There will be an update to the Hosted Services Control panel. There may be a short period during which the control panel and the associated services [...]
COMPLETED: Exchange Vulnerability Update, Saturday 3/6/21, 7 pm Eastern (4 pm Pacific)
Our Exchange systems have been fully patched against the latest zero-day vulnerabilities and the environment is fully protected at this time. Post-patching all Exchange systems were scanned to ensure that the systems had not been [...]
Completed Update / Exchange Back-End Security Updates: Saturday, 3/6/21, 12 pm Eastern (9 am Pacific)
Update: The planned update has been completed. Original Post: A critical security flaw has been identified that requires immediate back-end updates to the Exchange systems. It is possible that the updates may result in a [...]
COMPLETE: Hot Fix / Critical Front-End Exchange Security Updates: Wednesday, 3/3/21, 1 pm Eastern (11 am Pacific)
UPDATE: The Exchange Security Hot Fix has been completed. ORIGINAL POST: A critical security flaw has been identified that requires immediate updates to the front-end of the Exchange systems. It is possible that the updates [...]
Scheduled Maintenance/FreshDesk & Email Support – Saturday, 2/20/21, 6 pm Eastern (3 pm Pacific)
FreshDesk will be performing scheduled maintenance on our KnowledgeBase and Ticketing Systems this Saturday, 2/20/21, at 6:00 pm Eastern (3:00 pm Pacific), lasting 4-5 hours. Simultaneous with this update, we will be updating our own [...]
Microsoft Operations Impact – Wednesday, 2/17/21, 12:30 pm Eastern (9:30 am Pacific)
Microsoft is experiencing an unusually high volume of traffic on their platform and this is impacting some Office 365 operations including the validation of domains, creation of partner relationships, and other top-level tenant operations. We [...]
RESOLVED: Outbound Mail Processing Delay – Tuesday, 2/16/21 5:30 pm Eastern (2:30 pm Pacific)
RESOLVED: 6:30 pm Eastern (3:30 pm Pacific) The temporary delay in some outbound mail has been resolved and all pending mail has been confirmed processed at this time. Please contact support if you have any [...]
COMPLETED: Control Panel Update – Sunday, 2/7/21, 4:30 pm Eastern (1:30 pm Pacific)
UPDATE: The planned control panel update was succesfully completed. Original Post: We have scheduled a planned update to the Hosted Services Control panel. There may be a short period during which the control panel and [...]
Helpdesk Maintenance – Monday, 02/01/2021, 9:30am EST (6:30am PST)
We are applying an update to our support helpdesk site. During this update, there may be a brief period where our knowledgebase articles are unavailable. We anticipate this downtime to be no more than 30 [...]
RESOLVED: Microsoft 365 Outage – Friday, 1/14/21, 8:30 am Eastern (5:30 am Pacific)
UPDATE: Per Microsoft, the outage has been resolved and all Microsoft 365 services should be accessible as normal. ORIGINAL: Microsoft 365 is currently experiencing some widespread issues impacting multiple Microsoft 365 apps or services [...]
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