We are updating the process for transitioning existing Office 365 customers to our platform. During this revamp, transitions can be started in the control panel but will be completed via a partially manual process. Please open a ticket with our support team and our engineering team will handle the rest of the process. All users and licenses will be populated into the control panel, just as would happen with the fully automatic transition process.

Our engineers and development team are working to complete the updates and we will apprise you of the restoration of the fully to automated transition process as soon as it is back in service.