UPDATE:
The address validation process has been temporarily reversed by Microsoft. We’re adjusting our sprint release to accommodate both old and new scenarios. At this time, new MS365 customers should be able to be added without issue, however if you are experiencing problems please reach out to our Support Team.
This post will be updated/resolved once the final release is in place to address either scenario.
ORIGINAL POST:
Our engineering team has discovered that new Microsoft 365 signups are currently failing in the 2.0 platform due to a non-communicated change from Microsoft in the address validation process. Our development team has released a fix which is currently being tested in our preproduction environment. This release is anticipated to be placed into production following confirmation of successful testing.
This affects new MS365 signups only and does not affect current MS365 customers. We will post an update to this Network News as soon as it is available. If you have any questions or concerns, please reach out to our support team.